|
Course name |
Course Level |
PDF Outline |
|
Basic Business Math |
|
 |
| Budgeting |
|
 |
|
Business Accounting |
|
 |
|
Business Ethics |
|
 |
|
Business Etiquette |
|
 |
|
Business Finance |
|
 |
|
Business Problem Solving |
|
 |
|
Business Writing |
|
 |
|
Call Center Management |
|
 |
|
Call Center |
|
 |
|
Career Development |
|
 |
|
Change Management |
|
 |
| Coaching |
|
 |
| Conducting Meetings |
|
 |
|
Conflict Management |
|
 |
| Correcting Performance
Problems |
|
 |
| Creativity and Innovation |
|
 |
|
Cross-Cultural Business Communication |
|
 |
|
Customer Relationship Management |
|
 |
|
Customer Service |
|
 |
|
Developing Positive Assertiveness |
|
 |
|
Diversity |
|
 |
| Effective Presentations |
|
 |
| E-mail Etiquette |
|
 |
|
E-mail Etiquette and Grammar |
|
|
| Employee Performance |
|
 |
| Excellence in Service |
Basic |
 |
|
|
Advanced |
 |
| Excellence in
Supervision |
|
 |
|
Financial Management |
Basic |
 |
|
|
Advanced |
 |
| Frontline Leadership |
|
 |
| Grammar Skills |
|
 |
| HIPAA Overview |
|
 |
|
HIPAA Certification |
Professional |
 |
|
|
Administrator |
 |
|
|
Security Specialist |
 |
| Interpersonal Communication |
|
 |
|
Interviewing Skills |
|
 |
| Managerial Leadership |
|
 |
|
Managing Business Risk |
|
 |
| Managing Performance |
|
 |
|
Medical Billing & Coding |
|
 |
| Medical Terminology |
|
 |
| Mentoring |
|
 |
| Motivation |
|
 |
|
Moving from Tech Pro to Manager |
|
 |
| Negotiating |
|
 |
| Organizational Skills |
|
 |
| Organizational
Behavior |
|
 |
|
Organizational Communication |
|
 |
| Organizational Learning |
|
 |
|
PMP Certification: Project Management |
Basic |
 |
|
|
Advanced |
 |
| Presentations |
|
 |
|
Professional Selling Over the Phone |
|
 |
| Project Teams |
|
 |
|
Quality Management |
|
 |
| Sales |
|
 |
|
Sales Management |
|
 |
| Sales Skills |
Basic |
 |
| |
Advanced |
 |
|
Sarbanes-Oxley |
|
 |
| Sexual Harassment Prevention |
|
 |
|
Strategic Decision Making |
|
 |
| Team Participation |
|
 |
| Time Management |
|
 |
| Virtual Teams |
|
 |